Support service

Dear player!

We are ready to help you! Please take a look at the FAQ below and if you cannot find the solution here just fill the feedback form and send us you request

Personal data

Privacy Policy

You can find the privacy policy here.
How to delete personal data?

For the operation of the "Charm Farm" application, we use the following personal data of the player:

- friends list
- age
- first name
- last name
- gender
- local
- photo
- currency
- social id
- access token
- permissions.

Without this data you won't be able to proceed playing "Charm Farm", but you can delete this data. In this case your player profile, game progress, all data and personal data will be permanently deleted and you won't be able to continue playing.
In order to delete your personal data and player profile, please contact our customer support service with the according request using feedback on this site.

Contact us

Please also indicate the name of the game, the browser version, the operating system and the name and version of the antivirus so that we can help you faster.

Please also indicate the name of the game, the operating system and the model of the device, so that we can help you faster.

Please also indicate the name of the game, the site from which the game and the operating system was installed, so that we can help you faster.

In order for us to help you faster, please indicate on which site you bought the game and fill in the following fields as well

Code refresh

If you cannot send your request through this form please contact us via email support@nevosoft.com